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Cruise Travelers

Most cruise medical stories end the same way: treated on board as far as the infirmary allows, put ashore at the next port, and then stranded in a hospital nobody chose, in a country nobody planned to visit, waiting for someone to arrange the flight home. We handle that middle part, which is where the days and the costs disappear.

Who We Protect · Climbers and Trekkers

Coverage That Climbs With You.

Above 4,600 metres, most protection quietly stops. Ours is built to keep going. Add the Summit extension to any tier, or choose Rescue Black and carry high altitude evacuation coverage automatically, at no extra charge.

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The Risks You Actually Face

Three Things That Start When You Leave The Ship

The onboard part is usually handled. What follows is not. Every one of these begins the moment you are offloaded, in a port chosen by the itinerary rather than by anyone thinking about your care, and each one gets harder the longer it takes somebody to take charge.

Hospitalisation Ashore

Ship medical bays stabilise, then transfer you to whatever hospital the port offers.

Unfamiliar Systems

Language, payment demands and quality vary port to port.

Itinerary Disruption

Missing the ship after a medical event strands you mid journey.

The Right Configuration

Rescue Covers the Cruise. Telehealth Makes It Comfortable.

A single trip Rescue plan covers the full sailing. Rescue Command adds telehealth for onboard consultations about anything that does not need the ship's clinic, and security advisory for adventurous shore excursions.

How A Response Works

What A Call From A Cruise Ship Looks Like

A member is offloaded at a port with one hospital and no obvious alternative. A case manager takes ownership immediately, speaks with the ship’s doctor, checks what that facility can genuinely treat, and either arranges admission or moves the member somewhere better. The family gets updates throughout and the journey home is being planned while treatment is still underway.
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Support

Frequently Asked Questions

Advisory and telehealth apply everywhere including at sea. Evacuation services engage once you are disembarked and hospitalised ashore, under the conditions stated in the Member Services Agreement.
Call the operations line. Medical advisory consults with the treating facility, and if the care you need is not available, we coordinate evacuation to appropriate hospital care under the published triggers.
Before You Board

Cover The Part Of The Cruise Nobody Prices.

The cabin, the excursions and the drinks package are all booked. The port hospital and the flight home from it never are. Membership covers every sailing you take in the year, works at sea and ashore, and puts an operations centre behind the moment the infirmary hands you over. One number your family can call, and one team that stays on the case until you are home.
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