About Us

Private Rescue exists because of a gap our founders kept running into. Travel protection was built by insurers to settle claims, not by operators to move people. The paperwork was excellent. The response was somebody else’s problem. So we built the response first, an operations centre that owns the case from the first call, a worldwide network of vetted medical, aviation and security partners, and a set of rules published where anyone can hold us to them.

About Private Rescue

We Exist for the Worst Day of Your Trip.

Private Rescue was founded on a simple belief: no traveller should face an emergency alone, anywhere on earth. We built an operations centre and a worldwide response network to make that belief operational.

Why We Built This

Rescue Should Not Start With a Claim Form.

Every traveller knows the ritual: buy the policy, save the PDF, hope you never read it. Then something goes wrong far from home and the ritual shows its shape, a helpline that opens a file, a claim that starts after the danger ends, an emergency measured in paperwork. The industry built products that pay for disasters, not products that show up during them. Private Rescue was founded to close that gap. Instead of underwriting losses, we built an operations centre and a vetted worldwide response network, then published the rules of engagement where anyone can read them: real prices, deployment triggers in plain English, a membership that answers the phone and acts.

The test of travel protection is simple. When the call comes, does anyone move?

How We Operate

One Operations Centre. A Vetted Worldwide Network.

Our 24/7 operations centre directs a vetted worldwide network of medical transport, air ambulance, search and rescue and security partners. Advisory, coordination and case ownership sit with us. Field assets deploy from the network closest and best suited to your emergency. You call one number. We run everything behind it.
Our Standards

Three Rules We Do Not Bend

Every membership, every price and every deployment runs on the same three commitments. They are short on purpose. You should be able to hold us to them without a lawyer.

Respond First

Cases start with action, not paperwork.

Publish the Truth

Prices, triggers and exclusions in the open, where you can read them.

Bring Everyone Home

The case is closed when you are safe, not before.

Travel With Us Behind You.

One number, one team, no claim forms before help arrives. Choose the membership that fits how you travel.